I. General provisions
These general terms and conditions regulate the relationship between Furisto children's kitchen and the users of the services and products offered by it.
"Furisto" with web address www.furisto.com is a trademark of the company Furisto Ltd.
The site is available to all users who wish to use its services and have read and agree to these General Terms and Conditions.
By visiting the web address www.furisto.com and using the services and products of Furisto Children's Kitchen, the customer automatically declares that he is familiar with these general conditions and accepts them unconditionally.
Children's kitchen "Furisto" reserves the right to unilaterally change and supplement these general conditions, and the changes will be published on the web address www.furisto.com, for which the customer should monitor.
Children's kitchen "Furisto" uses a variety of products. It is necessary that the child, for whom an order is made, is fed with all the ingredients of the food prepared by the kitchen according to his age. Each customer can familiarize himself with the composition of the menu at the web address www.furisto.com, where the dishes and their ingredients are published on a weekly basis.
It is the responsibility of the user (customer) to monitor the menu and assess whether the ingredients used in it are suitable for the child for whom the order is made, taking into account whether the relevant ingredients have been introduced into his diet.
The child must be fed the following products:
Lactose - fresh milk, yogurt, cow's butter, cow's cheese, cottage cheese,
Meat - beef, pork, lamb, rabbit, chicken;
To place an order for Children's Kitchen "Furisto" it is necessary to fill out an online request at the web address www.furisto.com, through which you provide us with the necessary information to fulfill your order.
Once your request has been processed, you will receive a confirmation email.
Next business day orders are accepted until 2:30 p.m. on the previous business day.
Orders for Monday are accepted until the previous Friday by 5:00 p.m.
Orders for Saturday are accepted until Thursday at 2:30 p.m.
The soup and the main dish from the menu weigh: 200 g.
The dessert is 150 g if it is creamy and between 80 g and 100 g if it is a pastry.
The menu includes soup, main course and dessert at a price of BGN 8.00, and we offer a meat and non-meat menu
Children's kitchen "Furisto" offers a weekly (six-day) menu - from Monday to Saturday.
In case of unforeseen circumstances, Furisto children's kitchen reserves the right to change the menu without notice.
You can pay for the menu(s) you ordered by bank transfer or upon delivery by our employee in cash.
When paying by bank transfer, the name of the parent (contact person) and the period of the order are indicated in the justification. The amount due is ordered by:
Holder Furisto Ltd.
Reason – order number or child's name
*Important – Your order will be confirmed upon receipt of payment in our system.
For faster confirmation, you can send the payment order for the transfer to firstname.lastname@example.org
The menu you requested is delivered in single-use packages to an address or to a point (from our list).
Delivery is made in the time range 7:30 - 12:00 from Monday to Friday.
The Saturday menu is delivered on Friday and stored in a refrigerator from 0 to 4 degrees.
Menus ordered on public holidays, which are non-working days, are delivered the previous day.
Children's kitchen "Furisto" cannot make a commitment for an exact delivery time or a delivery time desired by the customer.
The customer undertakes to be at the delivery address or to ensure the presence of his representative, on the day of delivery, to which the order is to be delivered.
In the event that the customer has not provided conditions for the delivery/delivery of the requested food (the customer is not at the delivery address, the customer does not answer the specified contact phone number, the customer does not answer the address indicated for delivery, etc.), the same is destroyed complying with the regulations of the control authorities.
In the event that the customer wishes the food to be delivered to a porter, unauthorized shop or other third party, Furisto is not responsible for the storage of the food after delivery.
Delivery to the customer's address is carried out for the following neighborhoods in the city of Sofia: B-19, Banishora, Beli Brezi, Boyana, Bunker, Vitosha, Geo Milev, Gorna Banya, Gotse Delchev, Dianabad, Dragalevtsi, Zone B-5, Zone B- 5-3, Ivan Vazov, Izgrev, East, Knyazevo, Krasno Selo, Kriva Reka, Krastova Vada, Lagera, Lozenets, Malinova Dolina, Manastirski Livadi, Mladost 1, Mladost 2, Mladost 4, Oborishte, Ovcha Kupel, Pavlovo, Reduta, Sveta Troitsa, Serdika, Simeonovo, Slatina, Sofia Park, Strelbishte, Studentski grad, Hippodrome, Hladilnika, Center, Yuzhen Park, Druzhba 1, Druzhba 2, Nadezhda, Gorublyane, Abdovitsa.
Delivery to Banishora, g.k. Garden, residential Zoo, g.k. Nadezhda, Zone B-18, Zone B-19, Zone B-5, Zone B-5-3, Knyazevo, Malinova Dolina, Ovcha Kupel, Triaditsa and Fondovi Zhilishta is carried out between 12:00 and 13:00 from Monday till Friday. Residents in areas that do not appear in these General Terms and Conditions, and who wish to place an order, should contact the Furisto children's kitchen on phone +359 888 899 844 on working days between 09:00 and 17:00, to clarify the possibility for delivery.
VII. Food storage
The food delivered by the "Furisto" children's kitchen has an expiration date indicated on the label of each package.
Food should be stored in a refrigerator up to + 4 degrees.
Furisto Children's Kitchen is not responsible for:
If the customer's actions contribute to food spoilage and the consequences thereof. This also applies to the Saturday menu, which is delivered on Friday;
VIII. Refund of amounts paid
Children's kitchen "Furisto" refunds the remaining amount of the unused requested food under the following conditions and circumstances and after the express request of the customer:
Delay/stop delivery of already ordered food/menus for a short period of time/ up to 3 p.m. on the previous day/
In the event that a customer expresses his express desire for a temporary suspension of the delivery of already ordered food, the remaining paid menus are refunded to a bank account provided by the customer.
In the event that the customer has not notified the suspension/postponement of the delivery, the amount of the rejected menus will not be refunded.
Final suspension of delivery of already ordered food/menus
In the event that a customer expresses his express desire to permanently terminate the delivery of already ordered menus, the remaining amount of the unused food will be refunded. /Up to 3 p.m. the previous day /
Reimbursement is made within 14 (fourteen) working days from receipt of a written notification by the client to the bank account indicated by him.
In the event that a customer has ordered a monthly package with a price discount, the regular price of the ordered menus, not the promotional one, is taken into account when reimbursing the remaining amount of the unused food.
In the event that the customer has not notified the final termination of the supply of Food/menus, the amount of the unaccepted menus is not refunded.
IX. Concluding remarks
In the event of non-compliance with these general conditions, Children's Kitchen "Furisto" reserves the right not to accept, not to deliver or to terminate deliveries to the given customer.
More information about us can be found at the web address www.furisto.com or by contacting us at +359 89 3 449 298 on working days between 09:00 and 17:00.